Search and organize your Knowledge Base

As your Knowledge Base grows, search, filters and tags help you find what you added and keep it tidy.

#Search by meaning

The search box at the top is an AI Semantic Search. Describe what you need in plain words, for example an image of a coffee cup or warranty terms for the X200, and it finds items that match the meaning, not just the exact words.

Items you just added can take a couple of minutes to show up in search results. Your search and any selected tags show above the list. Click the × on one to remove it, or Clear all to go back to the full list.

#Filter by type

Use the tabs to narrow the list:

• All Knowledge: everything
• Documents: uploaded files
• Images: uploaded images and images saved from web pages
• Web Links: pages added by URL

You can switch between list and grid view.

#Tag your items

Tags are your own labels, such as pricing, case study or product X200.

• To tag one item, hover over it and click Add Tag, or choose Edit Tags from its menu. Type a tag and press Enter.
• To filter by tag, open Tags and pick one or more.

Deleting a tag removes it from every item that has it. The items themselves stay.

#Manage an item

Click an item to preview it. Its ⋯ menu has:

• Download: get the original file
• Fetch again: re-read a web page, for example after the page has changed. If the new fetch fails, the earlier content stays in use.
• Edit Tags
• Delete: removes the item from your Knowledge Base. This can't be undone.

You can't edit tags or delete an item while it is still being fetched or indexed.