If your business depends on local demand, GEO (geotargeting) can make or break your results across paid ads and local SEO. The catch? Platform defaults and small setup choices often send budget and visibility to the wrong people. Below are the mistakes I see most often—and exactly how to fix them.
When you want truly local reach, using “Presence or interest” instead of “Presence” pulls in people outside your area.
Why it hurts: You’ll pay for clicks from people who are merely interested in your location (tourists planning, job seekers, news readers) rather than physically there. Local service-area businesses feel this most.
How to fix it: In each campaign, go to Settings → Locations → Advanced location options and choose “People in or regularly in your targeted locations.” Review location exclusions for neighboring cities or states you don’t serve. For definitions and steps, see Google’s own guidance in the About advanced location options article.
Big circles look good on a map but can be wildly inefficient.
Why it hurts: Travel friction is real; most buyers won’t cross town for a routine purchase. Overbroad radii also blend high- and low-value zones, hiding pockets that do perform.
How to fix it: Use pin-drop radius targeting for your true catchment, then layer geographic exclusions to trim out low-relevance areas. Cross-check the Locations report for hot/cold clusters and refine. Google documents radius targeting and exclusions within its Search Ads 360 help; the steps mirror Google Ads: Use Google Ads location targeting (radius) and Exclude ads from geographic locations.
Multiple campaigns or stores targeting the same ZIPs or radii can compete head-to-head.
Why it hurts: You inflate auction pressure, split learnings across campaigns, and make budget routing harder.
How to fix it: Assign exclusive territories and use exclusions to carve clean boundaries. Audit the Locations report for overlaps and consolidate when possible. Google’s advanced location options page explains how the system interprets targets and exclusions.
Automation is strong, but it can’t guess your event calendar.
Why it hurts: You miss demand spikes (game days, weather swings, promos) or overspend when stores are closed.
How to fix it: Set ad schedules to match business hours and known peaks. Before big swings, apply Seasonality Adjustments so Smart Bidding anticipates conversion-rate changes. Google outlines this in the Smart Bidding guide: Your guide to Smart Bidding.
Location says “Austin,” language says “All languages,” and the ad copy is generic.
Why it hurts: Relevance drops, CTR softens, and quality signals suffer. You also risk mismatched expectations on the landing page.
How to fix it: Align campaign Languages with your audience. Localize headlines, sitelinks, and extensions with city names, hours, and neighborhood cues. Implement Location assets (and Call assets for click-to-call). See Google’s guidance to create effective Search ads and how to set up Location assets.
You’re invisible as a nearby option even when someone’s close.
Why it hurts: You lose high-intent clicks to competitors who show addresses, directions, and phone numbers.
How to fix it: Link Google Business Profile and enable Location assets; add Call assets with call reporting and conversion tracking if phones matter. Google covers setup in How to set up location assets and About call assets.
Even with “Presence,” devices and IP data aren’t flawless.
Why it hurts: VPNs, disabled location services, and “interest in location” signals can still leak in off-geo impressions and clicks.
How to fix it: Default to Presence when precision matters, watch the Locations report for anomalies, and validate against first-party analytics or server logs. Google explains these targeting modes in About advanced location options. Ask yourself: are the “outside area” leads showing up in your CRM too?
Meta consolidated location-status options; Ads Manager defaults may be broader than you think.
Why it hurts: You might be reaching “people living in or recently in” an area when you intended residents only.
How to fix it: Verify the current options in your account, then use radius targeting and exclusions to approximate your intent. Adjust creative and audience layering to speak to visitors vs. locals. Meta announced this consolidation in the Marketing API v18 update.
Everything runs in one giant campaign targeting multiple cities.
Why it hurts: Budgets and learnings pool unevenly, hiding star markets and masking weak ones.
How to fix it: Split campaigns or ad sets by region/city when scale allows. For Smart Bidding, use separate campaigns or conversion value rules to influence spend by location. Review geographic performance in the Locations reports and reallocate.
Publishing dozens of thin city pages is still a thing—and still a problem.
Why it hurts: It violates spam policies and rarely ranks well long-term. Even when it ranks, conversion suffers because the pages lack helpful local detail.
How to fix it: Build fewer, better location pages with unique content: real photos, staff intros, localized services, embedded maps, and city-specific FAQs. Google flags doorway patterns in its Spam Policies — Doorway abuse.
Your business name, address, and phone differ across listings, and your GBP category is generic.
Why it hurts: Confuses users and algorithms, depresses local rankings, and causes misroutes.
How to fix it: Standardize NAP everywhere. Choose the most specific primary category, then add relevant secondary categories and attributes (payments, accessibility, amenities). See GBP’s policy on accurate representation: Overview of policies.
Home-based businesses showing a full address—or storefronts hiding it—create trust and policy issues.
Why it hurts: Suspensions, reduced visibility, and customer confusion.
How to fix it: If you serve customers at a location, list the address and hours. If you visit customers, hide the address and define a service area. Hybrids can do both when staffed during posted hours. Review GBP eligibility and representation rules in the policy hub linked above.
You rely on generic testimonials rather than recent, location-specific reviews.
Why it hurts: Lower click-through on your listing, weaker social proof, and fewer conversions—especially on mobile.
How to fix it: Ask for reviews after service, respond to all reviews, and showcase recent local quotes and photos on your pages. Highlight neighborhood cues (landmarks, parking tips) to reassure shoppers they’re in the right place.
You can’t answer simple questions like “Which ZIP drove the most qualified leads?”
Why it hurts: Reporting is slow, optimization guesses multiply, and wins are hard to repeat.
How to fix it: Standardize campaign names and UTMs to encode geo (state/city/ZIP or store ID). Keep it short, readable, and consistent across channels. Register any extra parameters as custom dimensions in your analytics tool so you can slice by location cleanly.
All changes roll out everywhere at once.
Why it hurts: You can’t isolate impact from seasonality or competitor noise, and you overgeneralize from one market.
How to fix it: Use geo holdouts (keep one city untouched) or alternate-week tests across comparable regions. Rotate promos, bids, or creative and compare lifts. Document learnings so they’re portable to the next market.
High-intent actions often happen offline—and get ignored.
Why it hurts: Budgets shift away from channels that actually drive calls and visits.
How to fix it: Turn on call reporting and conversion tracking, use unique tracking numbers per campaign when possible, and explore privacy-safe offline conversion uploads or enhanced conversions for leads to connect outcomes back to media. Start with Google’s guidance for Location assets and call assets, then plan an offline attribution path.
You collect and use location data without proper consent or documentation.
Why it hurts: Limited personalization/measurement in some regions, compliance risk, and potential platform restrictions.
How to fix it: If you operate or target in the EEA/UK/CH, implement a Consent Management Platform that honors Google’s EU User Consent Policy and supports Consent Mode v2 signals (ad_user_data, ad_personalization). Google explains the requirements and signals in About consent mode / EU User Consent Policy.
Want a quick win? Audit three things this week: your Google Ads location option (Presence vs Interest), your Meta location settings, and your GBP categories/NAP. You’ll often find 20% of performance hiding in those basics. Ready to go deeper? Map your territories, add exclusions, and set up geo experiments—then let the data show you where to double down.